Looking for Ideas to Increase Your Sales? Chatbots Can:

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Boost Your Online Business in 2020
Have you ever wondered about using chatbots on your Wordpress website or Facebook messenger? If you’re an online business owner, know this – chatbots are doing great in marketing, sales, and customer service. And yes, customers like them a lot.

They make businesses more accessible, personalized, and responsive to customers’ needs. It’s a win-win situation for both sides, as chatbots help your customers and increase your sales.

Looking for Ideas to Increase Your Sales? Chatbots Can:
Deliver Welcome Messages Greet your customers with a chatbot to draw their attention, make them feel welcome, and put them in a good mood for shopping.
Recover Abandoned Carts When customers abandon their virtual shopping carts, your chatbot can remind them that they didn’t finish the purchase.
Stop Visitors from Leaving A chatbot can buy some extra time online by engaging customers who are about to leave. It can change their minds or try to receive some feedback.
Generate Leads You can collect contact data of your clients with chatbots online and use it for marketing and sales purposes.
Answer Frequent Questions You can use your chatbots to automatically answer the most common questions you receive from your customers over and over again.
Check Order Status You can easily integrate chatbots with your Shopify account or your data system and allow customers to check the status of their order during chatbot conversation.
Inform That Operators Are Busy You can use chatbots as a backup to your customer support team. They can provide basic customer service and deal with easy cases or hand them over to a live support agent.
Tag Customers Chatbots can mark customers who mentioned a particular phrase or visited a specific product website. Tagged customers can receive unique messages and completely different conversation options.
Inform About a Discount or Sale A chatbot can help to influence customers’ browsing behavior – inform about sales, redirect customers to selected products, give discounts to improve customer experience.
What is Chatbot
What Is a Chatbot?
A chatbot is a virtual conversation agent. Chatbots can hold an online conversation based on pre-set rules and scripts. They perform a specific action in response to a specific event. For instance, chatbots can offer a discount when your customers abandon their shopping carts.

Chatbots are often an addition to a live chat solution. The common approach is to have a live chat agent to assist your customers and automate some of the tasks with chatbots. In contemporary e-commerce, live support and chatbot service are complementary to each other.

How do customers feel about chatbots? According to Point Source Global Chatbot Report, 49% of consumers are willing to shop more frequently and 34% will spend more when chatbots are present.

how do customers perceive chatbots
Our survey – Chatbot Trends and Stats in 2019 – has also confirmed that customers are getting more and more comfortable with this technology. Instead of writing emails or making phone calls, they prefer to use live chat widgets and text with chatbots online in real time.

Benefits of Using a Chatbot Online Shopping Assistant
Why should you consider using chatbots for your business? Because they provide a lot of benefits in terms of sales and customer service.

Creative Chatbot Ideas to Boost Your Online Business in 2020
Have you ever wondered about using chatbots on your website? Maybe you are already using a live chat, and you are looking for some ideas to improve your workflow? If you’re an online business owner, know this – chatbots are doing great in marketing, sales, and customer service. And yes, customers like them a lot.

They make businesses more accessible, personalized, and responsive to customers’ needs. It’s a win-win situation for both sides, as chatbots help your customers and increase your sales.

Looking for Ideas to Increase Your Sales? Chatbots Can:
Deliver Welcome Messages Greet your customers with a chatbot to draw their attention, make them feel welcome, and put them in a good mood for shopping.
Recover Abandoned Carts When customers abandon their virtual shopping carts, your chatbot can remind them that they didn’t finish the purchase.
Stop Visitors from Leaving A chatbot can buy some extra time online by engaging customers who are about to leave. It can change their minds or try to receive some feedback.
Generate Leads You can collect contact data of your clients with chatbots online and use it for marketing and sales purposes.
Answer Frequent Questions You can use your chatbots to automatically answer the most common questions you receive from your customers over and over again.
Check Order Status You can easily integrate chatbots with your Shopify account or your data system and allow customers to check the status of their order during chatbot conversation.
Inform That Operators Are Busy You can use chatbots as a backup to your customer support team. They can provide basic customer service and deal with easy cases or hand them over to a live support agent.
Tag Customers Chatbots can mark customers who mentioned a particular phrase or visited a specific product website. Tagged customers can receive unique messages and completely different conversation options.
Inform About a Discount or Sale A chatbot can help to influence customers’ browsing behavior – inform about sales, redirect customers to selected products, give discounts to improve customer experience.
What is Chatbot
What Is a Chatbot?
A chatbot is a virtual conversation agent. Chatbots can hold an online conversation
based on pre-set rules and scripts. They perform a specific action in response to a specific event. For instance, chatbots can offer a discount when your customers abandon their shopping carts.

Websites, where you talk to a “robot”, are getting the attention of the general public. Chatbots, or conversation bots, can be categorized in many ways. There are e-commerce chatbots, video game bots, voice assistants, and you can even find an online chatbot girlfriend (or a chatbot boyfriend). In more general terms, the two most common types are scripted chatbots and AI chatbots.

Chatbots are often an addition to a live chat solution. The common approach is to have a live chat agent to assist your customers and automate some of the tasks with chatbots. In contemporary e-commerce, live support and chatbot service are complementary to each other.

How do customers feel about chatbots? According to Point Source Global Chatbot Report, 49% of consumers are willing to shop more frequently and 34% will spend more when chatbots are present.

how do customers perceive chatbots
Our survey – Chatbot Trends and Stats in 2019 – has also confirmed that customers are getting more and more comfortable with this technology. Instead of writing emails or making phone calls, they prefer to use live chat widgets and text with chatbots online in real time.

Benefits of Using a Chatbot Online Shopping Assistant
Why should you consider using chatbots for your business? Because they provide a lot of benefits in terms of sales and customer service.

80% of consumers are more likely to convert after having personalised customer experience
How Chatbots Can Transform Your Business
Chatbots generate new leads.
Chatbots help to increase sales and conversion rates.
Chatbots save a lot of time (for both customers and business owners).
Chatbots automate some of the most tedious.

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